Complaints & Contact
Something wrong? Tell us.
Last updated: March 10, 2026
If something about Fatement is not right, whether it’s a technical issue, a privacy concern, or a complaint about how we operate, we want to hear about it directly.
Contact
For all inquiries, including privacy requests, accessibility issues, payment questions, and general feedback: hello@fatement.net
Formal complaints
If your initial contact does not resolve the issue, email us at hello@fatement.net with the subject line “Formal Complaint” and a clear description of the issue. We will investigate and respond. If unresolved, you may escalate to the relevant authority below.
External authorities
If you are not satisfied with our response, you have the right to contact:
- Data protection: Office of the Data Protection Ombudsman (Finland) tietosuoja.fi
- Consumer protection: Finnish Competition and Consumer Authority (FCCA) kkv.fi
- EU online dispute resolution: ec.europa.eu/consumers/odr
Operator details
Fatement is operated by:
- Company: Kuinka Oy
- Business ID: 3451889-2
- Location: Helsinki, Finland
- Email: hello@fatement.net